Dear Sirs,

in accordance with the measures adopted by the National Center for Civil Protection to stop the spreading of the COVID-19 epidemic, we would like to inform you that we are here for our guests in this challenging time. We need to think about our guests, as well as our employees. Our employees are here to welcome guests during this difficult time which has had a great impact on our business, and we decided that our accommodation facilities will remain open following the decisions of the National Center for Civil Protection. The health and safety of our employees and guests are our top priority. Therefore, Arbia has taken a number of measures.

As instructed by the competent authorities, every room is ventilated after each guest, the bed sheet and towels are washed in the highest temperature (95°C),  all surfaces inside rooms are disinfected using a disinfectant (night stands, wooden parts of beds, floors, remote controls, television sets, tables, luggage tables, switches, lamps), as well as the bathroom surfaces and equipment.

The protective measures taken so far at our facilities, in which we would like to ensure the health and safety of both the guests and the employees, include:

• placing hand sanitizers that do not require rinsing (at the entrance) and displaying instructions for properly washing your hands
• additional cleaning of halls, shared spaces, etc., including door handles, keyboards, entrance doors, POS terminals, computer keyboards
• ensuring a high level of hygiene for our employees, including frequent washing of hands and their sanitizing
• to ensure a high level of protection for our guests and employees, we have provided them with gloves, protective masks and sanitizers.

Also, we are applying the rule of holding at least 2 meters of distance between persons.

Arbia-Croatia